Overview: What is Trezor® Wallet?

Trezor® Wallet is a family of hardware wallets designed to keep private keys offline and secure. The device signs transactions within its secure environment so sensitive data never leaves the hardware. Whether you are a first-time user or a power user, Trezor® provides a clear workflow: initialize the device, record your recovery seed, and manage assets through the official Trezor Suite application.

Get started: trezor.io/start & downloads

Always begin at trezor.io/start. That page directs you to the correct Trezor Suite Download for your platform and, if needed, the Trezor Bridge Download that enables browser communication with the device. Using the official pages prevents phishing and ensures you download genuine firmware and applications.

Trezor Suite, Bridge & login flow

Trezor Suite (desktop or web) is the official app that aggregates accounts, transaction histories, and firmware updates. When you connect your Trezor® device, Suite will ask you to confirm a fingerprint on the device and enter your PIN directly on the hardware — never on the computer. Trezor Bridge is only required for certain browsers or OS setups; follow prompts on trezor.io/start if Suite requests it.

Common problems & their fixes

  • Device not recognized: try an alternate USB cable or port, reboot your computer, and reinstall Trezor Bridge if prompted.
  • Login fails: ensure the firmware is up to date via Trezor Suite, and confirm the PIN entry is on-device — not typed into the computer.
  • Can't verify Trezor® Wallet: check the device screen and the Suite fingerprint match those on trezor.io/start; never accept mismatched fingerprints.
  • Error connecting Trezor account: test a different machine or browser; temporarily disable extensions that may block USB communication.

Account recovery & security reminders

If you lose access to your device or forget your PIN, recover funds using your recovery seed (12–24 words). This seed is the single point of restoration — store it offline and never share it. Trezor® itself does not offer a 2FA tied to the hardware; third-party services you access through the device may use 2FA, and those resets must be handled with the respective service provider.

When to contact Trezor Help Center

If problems persist (for example, "Trezor Suite App not Working" or persistent "Trezor Login not working" errors), consult the Trezor Help Center. Avoid community downloads and never enter seed words into websites or third-party tools.

FAQs (search-intent focused)

1. How do I log in to Trezor®?

Connect the device, open Trezor Suite, confirm the device fingerprint on-screen, and enter the PIN on the physical device. Login happens via the hardware — not via typed passwords.

2. Where to download Trezor Suite and Bridge?

Use trezor.io/start for the official Trezor Suite Download and the Trezor Bridge Download links. Do not use third-party hosts.

3. My Trezor Suite can't detect the device — what now?

Try a different USB cable, reinstall Bridge, update Suite, or test on a different computer. If problems persist, check the device screen for error messages and consult the Help Center.

4. Can I recover my wallet without the device?

Yes — with your recovery seed. Enter it on a new Trezor® device or compatible recovery tool following the official recovery workflow.

5. Is Trezor® compatible with 2FA services?

Trezor® itself uses PIN and device confirmations. Services you connect (exchanges, wallets) may require 2FA; handle resets through the service's support channels.